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Can I log in on a new smartphone with my existing user account?

passify Support avatar
Written by passify Support
Updated over 6 months ago

Yes, that's no problem. Simply follow the steps below:

1. Log in with your e-mail address and password on the new device. A one-time password (OTP) will be sent to your e-mail address.
2. Enter the one-time password. You will then be automatically logged out of the old device,

There are no additional charges for changing your phone.

If you still have problems, please contact us via our support chat in the app or at support@passifyapp.de.

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