You have two options here:
Option 1: You can check your e-mail inbox to see if you have already received a confirmation message from us, which you must then confirm.
Option 2: You can reset your password to gain access to passify. Follow the instructions below:
1. On the log-in page you will find the option “Reset password” under the password line. Click on this button.
2. Now you can enter a new password. Enter it a second time.
Important: The password must contain at least one capital letter, one small letter, one number and one special character (special characters are ! @ # $ % ^ & * ( ) - _ = + \ | [ ] { } ; : / ? . >)
Important: The two passwords must match.
3. Confirm the password.
4. Enter the four-digit one-time password (OTP) that was sent to the e-mail address you used. Please make sure that you use the last OTP code that was sent to you.
5. Enter the OTP code.
If you still have problems, please contact us via our support chat in the app or at support@passifyapp.de.