Below, please find your internal checklist for Urocked merchants, to be used during
the installation.
The goal here is to maximise staff usage of URocked on the POS terminal, during the
customer transaction process: as the more tips staff receive, the more revenue Paynt
Partners receive.
Checklist for a During-Installation stage of URocked
During-Installation:
| At the installation, use an excited and energetic persona/attitude to encourage terminal + tipping usage. |
| Help, individually, install and sign up all staff members on the URocked mobile app on their mobile phones + add them to the team for the venue. |
| Leave your personal contact information, and reassure the owner/manager/staff that they can contact you directly if they experience problems, or have questions (typically the account manager will personally handle troubleshooting for the first month). |