You can manage which email notifications you receive by adjusting your notifications under your User Settings.
This article explains the different types of notifications available, grouped into three categories:
Business Owner Notifications
Third-Party Notifications
My Company Notifications
đ§âđź Business Owner Notifications
Business Owner Notifications allow you to notify internal business owners who may not use Panorays due to security or internal reasons but still require updates on the assessment process.
You can add a business owner to a supplier when first adding the supplier to your environment, or you can do so when the supplier is already in your environment by editing the supplierâs information.
The Business Owner section of the Add Supplier page is located at the bottom below the âSupplier Contactsâ section.
When business owners are added to a supplier, the business owner will receive notifications about this particular supplier when:
The supplier is added to the system
The supplierâs status has been changed
The supplier has been removed from the platform
A questionnaire has been sent to the supplier
A questionnaire has been submitted by the supplier
đ Third-Party Notifications
These notifications keep you updated on changes related to third-party vendors or suppliers.
Rating Updates
When a new supplier is added and scanned, youâll receive an email once their Cyber Posture Rating has been generated and is available.
Notifications are also sent when a periodic scan is completed and a rating is updated.
Questionnaire Update
Activity related to Smart Questionnaires, including:
Submission and completion
Questionnaire results and status updates
Cyber Alert Updates
If a supplier is affected by a security breach, you'll receive:
A notification email with details and the news source
You can also find breach details on the supplierâs profile page
Questionnaire Comments
Youâll receive an email notification whenever someone leaves a new comment in a questionnaire you're involved with.
Operational Updates
A new supplier is added
A supplierâs status changes
Risk Update Notifications / Risk Drop Alerts
Subscribed users will receive an email whenever there is a change in a third partyâs Risk Rating.
Default notifications include rating drops to "Poor" or "Bad".
Notifications may include:
New critical findings detected
Cyber Posture Rating drops
Overdue Security Questionnaire (status changed to "Expired")
Rating drop due to questionnaire-related issues
Low questionnaire scores on important questions
Reevaluation Updates
Be notified when the evaluation date has arrived and the questionnaire has been sent automatically by Panorays.
Additional timed notifications:
Two weeks before the reevaluation date, a reminder email is sent
If on the reevaluation date, Panorays is unable to send a questionnaire, a failure notification email will be sent
If reevaluation proceeds successfully, a status change email will be sent to users subscribed to status change notifications
đ˘ My Company Notifications
These alerts relate to your own companyâs security status and posture.
Critical Findings
Receive an alert when a new critical finding is discovered in your environment.
The email includes a summary and a link to view more details in your Security Profile.
Rating Drop
If thereâs a significant drop in your companyâs Cyber Posture Rating, youâll receive a notification with a link to view the rating history and a breakdown of the change.
Remediation Tasks
Get alerts when evaluating companies share or complete a remediation task involving your organization.
Cyber Alert Updates
If your company was affected by a security breach, you'll receive:
A notification email with details and the news source
You can also find breach details directly on your profile page
đ§ Need Help?
To change your email preferences, go to:
User Settings â Notification
If you have questions, feel free to contact our support team.