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Setting Up a Practice Subscription in OurMind

Account Settings

Updated over a week ago

Setting up a practice subscription in OurMind is easy and can be done by one of the users themselves. This user automatically becomes the administrator of the practice account and can then add or remove other users, and set per person whether the OurMind Assistant is enabled or disabled. Setting up a practice subscription only takes a few minutes.


What does a practice subscription mean?

With a practice subscription, multiple users work within one shared account. There is one administrator who:

  • can add and remove users for OurMind

  • can enable or disable the OurMind Assistant per user

  • has an overview of the subscription and billing


Step-by-step: setting up a practice subscription

Step 1: Log in

The user who will become the administrator of the practice account logs in to OurMind via:

  • app.ourmind.ai


Step 2: Go to Billing and Plan

Go to Account Settings in the lower left corner and then choose Billing and Plan.

  • Select Yearly or Monthly

  • Then choose Practice Account


Step 3: Set users and payment

A new screen will appear where you:

  • select the desired number of users

  • enter the payment details

Complete the payment to activate the practice subscription.


Step 4: Organization settings appear

After a successful payment, return to your account settings.

After reloading the page, the option Organization Settings will now appear.


Step 5: Enter practice name and add users

In the organization settings, you can:

  • enter the name of the practice

  • invite other users by entering their email addresses

The start date of the practice subscription is automatically also the start date for all invited users.

When they click the link in the invitation email, they are immediately added to the practice subscription and do not need to set anything up themselves.


Need help?

Are you having trouble, or would you like us to review or help with setting up the practice subscription? Feel free to contact us via the helpdesk—we’re happy to help.

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