When you start the charge using the Osprey app, an active sessions screen will pop up showing the charge details including live duration, kWh delivered and cost of your charge.

You can return to this screen to view your live status at any time during the charge by going to the 'profile' section of the app and tapping the 'currently charging' button at the top.

If you are charging via contactless, you will be able to view your live charging status on the charger screen.

Need help?

Please call our 24hr helpline on 0800 058 8400 where our team are on hand to help.

If you would rather send us a message, you can fill in our contact form on the website or send us an e-mail via support@ospreycharging.co.uk.