If the charger appears offline and has red lights showing check the emergency stop button is released (red button located on the left side of the unit).
​
Pull the button out and press restart on the screen. After a few moments the lights will change to green. The charger is now ready to use.

Please see video below:
​

If the lights continue to display red, please call our 24hr helpline on 0800 058 8400 where our team are on hand to help.

If you would rather send us a message, you can fill in our contact form on the website or send us an e-mail via support@ospreycharging.co.uk.