📌 When should I provide this payment proof?
If you've made a deposit using Fawry but the funds haven't been credited to your Olymptrade account, we'll ask you to provide a payment proof from Fawry.
This allows our team to verify your payment and help resolve the issue as quickly as possible.
💰 Which type of Fawry payment did you use?
Select the payment method below to see the required payment proof and accepted examples. 👇
Fawry app
Fawry app
Your payment proof should clearly show:
Date and time
Amount
Reference number (or bill number)
Accepted payment proof example:
Fawry receipt
Fawry receipt
Your payment proof should clearly show:
Date and time
Amount
Reference number (or bill number)
Accepted payment proof example:
❌ Why was my payment proof rejected?
Your payment proof may be rejected if it doesn't include all the required information or doesn't match the payment used to make your deposit.
Common reasons include:
The screenshot was taken from the Olymptrade platform instead of Fawry.
The reference number isn't visible.
The date and time aren't visible.
The amount isn't visible.
The screenshot is cropped, edited, or unclear.
The screenshot or receipt doesn't show the Fawry payment used to make your deposit.
💡 Before uploading your payment proof
Make sure that:
The screenshot or receipt was taken from Fawry.
All the required transaction details are clearly visible.
The screenshot or receipt is complete and hasn't been edited or cropped.
✅ Providing the correct payment proof helps us process your request faster and reduce the waiting time for updates.