A 3D selfie or liveness is a biometric check that proves that you are a real person.
The process is super fast, and you can do it on your mobile or web camera. |  |
How to complete the 3D selfie verification
Once the 3D selfie is required in the verification form, check the instructions and select 'I'm ready.'
Follow the instructions on the screen: Position your face in the frame and move your head in a circle.
You are all set! Click 'Next' to submit your documents.
💡 Tips for a successful 3D selfie
Follow the system’s instructions to repeat the check if needed:
💡 Enough light
Make sure your face is clearly visible.
Stay in a well-lit environment and avoid strong backlight.
🎯 Fit the frame
Do not stand too close or too far from the camera.
Keep your face fully inside the frame.
Remove masks, glasses, or hats before starting.
💻 Use Chrome
For best results, we recommend completing the 3D selfie on a mobile device.
If you are using a desktop, Google Chrome usually provides the best experience.
You can switch from desktop to mobile using the link shown under the “I’m ready” button.
🎥 Camera access
Allow access to your camera when prompted by your browser or device.
If access is already enabled but the camera does not work, check your device or browser camera settings.