Invoice statuses in OfficeRnD Flex help you track the billing lifecycle and determine the required actions. Each status reflects the invoice's current state, indicating whether it has been approved, paid, partially paid, failed, or refunded.
Understanding the meaning of each status can help you respond promptly, resolve issues effectively, and maintain accurate financial records.
Find the invoice status
You can find the invoice status in two places:
Go to
Billing > Invoices and look at the Status column in the list.
Open an invoice and look at its details.
Invoice statuses
The following table provides information about what each invoice status means:
Status | What it means |
Draft | An administrator must approve draft invoices before they can be issued. |
Pending | An invoice whose due date has not yet arrived and has not yet been paid. |
Overdue | An invoice whose due date has passed and has not yet been paid. Use the AR Aging dashboard to track overdue invoices. |
Awaiting Payment | An invoice for which a payment operation has been initiated but not yet completed. This status is often visible on invoices paid via ACH or direct debit, as the transaction may take longer to complete. |
Paid | A fully paid invoice. |
Partially Paid | An invoice where payment was received only for a part of its total amount. |
Refunded | An invoice for which the payment was refunded. |
Failed | An invoice for which payment was initiated, and the transaction failed. |
Voided | An invoice marked as Void by an admin. It will not be removed from the system, but it will be excluded from all reports. |