OfficeRnD Flex allows you to offer discounts on Meeting Room bookings to members who belong to specific Billing Plans. For example, if a non-member pays $15/hour, you can apply a $5 discount for members, making it $10/hour. Discounts can be configured by rate type (hourly or daily) and assigned to Billing Plans so that they apply automatically at booking.

This article explains how to create Resource Rate Discounts and apply them to membership plans to reward your members with preferred pricing.

Before you start

Before you can add a Resource Rate discount for Meeting Rooms or bookable resources:

Go to the FAQ section ↓

Create and apply a Resource Rate Discount

To create a new discount and apply it to all members on a specific plan:

Go to Billing > Discounts.
Click Add Discount and select Resource Rate Discount.
In the Discount Code field, enter a unique name for the discount.
Select the rate type(s) this discount should apply to:
- Hour
- Day
Define the discount by entering:
- A fixed Amount Off (for example, $5)
- Or a Percent Off (for example, 20%)
Configure the privacy settings for the discount. You can select Available in the Public Calendar to make the discount code for usage in the Public Calendar if the booking policy does not include approval.
- Enter the discount code validity period.
- You can also limit the number of uses for the discount code by entering a number in the Quantity Limit field.

Apply the discount to a Billing Plan

To apply the Resource Rate discount to a Billing Plan:

Go to Billing > Plans.
Select the Billing Plan that should offer the discount.
Open the Billing tab.
Click Rate Discounts and select the discount you created.
Click Update.

Members with the selected Billing Plan will now automatically receive the discount whenever they book a room or any bookable resource covered by the discounted Resource Rate.

Important notes about Resource Rate Discounts

Please note the following when creating and managing Resource Rate Discounts:

Discounts override coins:
If a member has a discount and coins, the system applies the discount first and then deducts coins based on the reduced price.
Hourly credits are deducted by time, not price:
1 credit = 1 hour, regardless of the hourly rate or discount.
Weekend discounts require matching rate types:
You must configure a weekend rate on the resource to offer discounted weekend rates. If only a standard hourly rate exists, the system will use that instead, even on weekends.
Discounts apply retrospectively to active memberships:
All memberships using that plan are updated once a discount is added or removed from a Billing Plan. Credits, however, do not apply retroactively.

Discounts take precedence over coins.
If you give someone a discount and they use coins, the discount will be deducted according to the discount.
When hourly credits are involved, the system deducts them hourly.
1 credit = 1 hour, regardless of the Resource Rate. To configure an hourly discount for the weekend, you must have an hour weekend rate configured on the Resource Rate. If not, the system will take the normal hourly rate configured on the Resource Rate.

FAQ: Meeting Room booking discounts

Can I create different discounts for different rate types (hourly vs daily)?

Yes. When creating the discount, you can choose which rate types it applies to: hourly, daily, or both.

Do I need to assign the discount manually to each member?

No. Once you assign the discount to a Billing Plan, it applies automatically to all members under that plan.

What happens if a member uses both a discount and booking coins?

The system first applies the discount to reduce the price, and then coins are deducted based on the discounted rate.

Do hourly credits work with discounts?

Yes. But credits are deducted per hour, not based on price. 1 credit = 1 hour, regardless of rate or discount.

Can I apply a weekend discount?

Yes, but you must first configure a weekend hourly rate in the Resource Rates. The discount will apply only if the matching rate type exists.

Will new discounts apply to existing memberships?

Yes. Resource Rate Discounts added to a Billing Plan will be applied to all active memberships under that plan.