➤ Product: OfficeRnD Flex
➤ Who: Admins
➤ Where: On the Admin Portal, under Operations > Bookings
➤ Availability: Guest invites for bookable spaces other than meeting rooms are included on Start, Grow, and Scale plans. Essentials plan does not include them.
As an admin, you can invite guests and visitors to a meeting room booking or another bookable space, such as an event space. A guest is a teammate from the booking member's company. A visitor is a person from outside that company. Each attendee gets the booking details by email.
This article describes the requirements and steps for inviting guests to bookings using the Admin Portal in OfficeRnD Flex.
Before you start
Before adding guests to a booking, make sure you have the proper level of administrative access.
Only admins with the correct permissions can invite guests. Learn more about custom roles and permissions →
The option to invite guests will only appear if a member is selected as the booking creator.
If only a company is selected as the booking creator (without a member), the "Invite Guests" option will not be visible.
Guests and visitors get door access to the booked resource only if the resource is mapped in your door access integration. If the resource has no mapping, guests and visitors do not get door access to the resource. The same mapping rule applies to meeting rooms and to other bookable spaces. Explore the available door access integrations →
Guest invites are available for meeting rooms and for every other bookable resource of the Zone type. Guest invites are not available for flexible areas. Guest invites are also not available for resources of the Desk type, such as hot desks.
Add a guest to a booking on the Admin Portal
You can invite both team members and external visitors as guests when editing a booking.
To add a guest to a booking
Go to Operations > Bookings and open a booking.
Select Invite Guests.
This checkbox is only available if a member is selected as the booking creator. If you select only a company, the checkbox will not be visible.
Click Select Guests to add internal team members as guests to the meeting.
The list will include all other members of the company to which the booking creator belongs.
To add a visitor, click Add Guest. A visitor is someone outside the booking member's company.
Click Update.
FAQ: Adding booking guests as an admin
Why can't I see the "Invite Guests" option when editing a booking?
Why can't I see the "Invite Guests" option when editing a booking?
The "Invite Guests" checkbox only appears when a member is selected as the booking creator. It is not available if only a company is selected.
Can I add visitors to a booking?
Can I add visitors to a booking?
You can add visitors to a booking from the Admin Portal. Go to Operations > Bookings and open the booking. Click Add Guest. Enter the visitor's name and email address, then click Add. OfficeRnD registers the visitor in the Visitor Log.
Will invited guests receive door access?
Will invited guests receive door access?
Invited guests and visitors get door access to the booked resource only if the resource is mapped in your door access integration. If the resource has no mapping, invited guests and visitors do not get door access to the resource. The same mapping rule applies to meeting rooms and to other bookable spaces.
Why can I not invite guests to a flexible area booking?
Why can I not invite guests to a flexible area booking?
Guest invites are not available for flexible areas. A flexible area booking records the number of guests, not each guest by name.