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Glossary

cynthia hippon avatar
Written by cynthia hippon
Updated over 3 months ago

ITEM

DEFINITION

CALCULATION RULES

* Activity data is calculated over 1 rolling year

Rolling year refers to data that continuously updates, with the timeline moving ( 1 year) in relation to the current date.

% New Co

% of New Collection.

% S2W

% of Online order, initiated in store.

% sto freq

The proportion (in %) of in-store tickets vs. total tickets (in-store + web) for an omnichannel customer.

Active

Refers to a customer who regularly engages with a company's products within a defined period.

APS- Average per store

(Product detailed view)

This is the APS period, which corresponds to the average quantity sold per store over a 7-day period, from Monday to Sunday (or Sunday to Saturday, depending on the brand’s specific calendar).

When the selection covers a single day or a few days within the same week, the APS displayed corresponds to that of the current week.

Only stores with a service rate above 50% are included in this calculation, and the number of stores used for the calculation is displayed (Store count).

Total of Units sold/ Number of stores

APS 4w

(Product view)

In the case of a selection period longer than 4 weeks, the APS 4S is calculated based on the average of the 4 best-performing weeks within the period.

The goal is to obtain an optimal APS, meaning a value that more accurately reflects the actual sales pace of the product by relying on the weeks with the highest demand.

As a result, when the period is shorter than 4 weeks, the APS period and APS 4S are equivalent.

The number of stores used for the calculation is displayed: Store count for the APS period and Store count 4S for the APS 4S.

ARP

Average selling price of a specific product or catgeroy of merchandise across a given period of time.

Arrived ETA

Estimated Time of Arrival (ETA) refers to the estimated time when a shipment, order, or delivery is forecasted to arrive at the warehouse.

ATV

Average Transaction Value : average amount of money spent by a customer in a single transaction.

Revenue / Number of transactions

ATV Prog

Progression rate of Average Transaction Value.

AUR

Average Unit Retail : refers to the average selling price of an item within a specific period

Total Revenue/Total Number of units sold

AUR Prog

Progression rate of average selling price over two time periods.

Bad Distribution

Distribution of stocks favouring low-potential stores over high-potential stores.

Booked

Refers to an order that has been confirmed for delivery to the warehouse.

Business Mode

Refers to the company's main sales organization, i.e. retail, wholesale or online, depending on each brand's sales model.

C&C

Click and collect or Buy online,Pickup in store (BOPIS)

C&C Prog

Progression rate of Click and Collect (BOPIS) over two time periods

CALENDAR

The civil calendar compares dates from one year to another, without taking into account the days of the week.

Client Fit

The Client Fit score is the adequacy of store inventory with the store customers clusters.

The volume of products sold and the volume of stocks in the store are represented by customers cluster.

Collection

Refers to a specific assortment of merchandise that is designed and released together for a particular collection

Collection Sell Through

Refers to the rate at which products are sold to customers compared to the total available inventory for sale for a specific collection

Complements

A complementary product is an item often purchased together with another product.

Conversion Rate (CR)

The percentage of visitors who make a purchase.

Number of positive Transactions (see transaction definition) / Number of Visitors × 100%

Cost price

Refers to the amount paid by the retailer to acquire goods from vendors, excluding additional expenses.

Provided by the brand

Cover (WOS)

Weeks On Supply is a measure of how many weeks the inventory for a particular item or a category will last at the current Rate of Sale (ROS)

Remaining stock / last 7 days sales

CR Prog

Progression rate of Conversion Rate over two time periods

Cross-channel

These are customers buying through different channels (e.g. online shops, physical stores, mobile applications, social media platforms and third-party marketplaces).

Delayed

Refers to an order that has not been carried out or delivered within the agreed timeframe.

Delivered

Refers to an order that has been successfully received by the warehouse

Delivery mode

Refers to how purchased orders are delivered to the customer (e.g : standard shippin, express shipping, pick-up point,…)

Delivery Schedule

Refers to a structured plan that specifies the timing, locations, and quantities of deliveries from vendors to warehouses

Depart ETD

Estimated Time of Departure. It refers to the estimated time when a shipment, order, or delivery is forecasted to depart from the vendors

Depart Plant

Refers to the shipment from the vendor to their intended destination, such as a warehouse or distribution center.

Discounted

The discounted price refers to the reduced selling price of a product after a discount or markdown has been applied.

(initial price – average retail) / initial price X 100

Drop

Refers to a specific set of merchandise or products released at a particular time

Excl. returns

Returns are excluded

Existing customer

Refers to someone who has previously engaged (and codified) with the retailer

Express

Delivery mode type of oneline order.

Final Price

Refers to the total amount a customer pays after discounts and taxes.

Final revenue Estimated

Refers to the projected revenue generated by nostress AI for a store on the current day.

First collection

Refers to the first collection to which the product has been attached.

This information is provided by the brand

forecasted delivery

Refers to the predicted or estimated time when a shipment or order is expected to be delivered to the warehouse

Freq STO

Refers to how often customers make purchases at a physical retail location within a specific period

Freq.

Refers to how often customers make purchases online within a specific period

Full price

Refers to the price set by the brand as the regular selling price of the item.

GM

Gross Margin

Goal

Daily objectives set by the store ( Revenue or margin)

GOAL MA

Total of daily Gross margin objectives set by each store

Goal Prog

% of objectives achieved.

Goal without Revenue !

Alert message to hightlight when there is a goal but no revenue for a store (indicating a potential omission).

Gold Star

A "gold star" is a product with a score over 8 AND a lot of desirability.

google evaluation

Refers to a comment or evaluation left by a user on Google.

Google Trends

A tool that provides insights into the popularity of search queries on Google search engine over a specific period of time and geographical location.

Gross margin

Gross margin is a financial metric representing the percentage of the actual revenue retained after subtracting the cost of goods sold.

The amount of gross margin is provided by each brand

Group by

The "Group by" button allows grouping data according to specific categories or criteria, enabling the analysis of subsets of data.

Ident Rate

Refers to the percentage of customers which are codifed on the transaction.

In store

Including Stores inventory.

In WH

Including Warehouse inventory.

Incl. Digital

Including E-commerce inventory.

Incl. Transit

Including Transit inventory .

Indices

Grouping customers by buying behaviour.

Init

Initial order for a specific product from the the vendor.

Item

Refers to a product available for sale.

Item cnt

Refers to the total number of individual products sold in the time period

Item cnt POS SOH

Refers to the total number of individual products in store stock on hand.

Item cnt Sales

Refers to the total number of individual products sold.

Item cnt/Store

Refers to the average number of items per store.

Itms

Number of distinct items sold.

Kathy Use

Number of nostress screens viewed by the store.

KPI

Key Performance Indicators.

LFL

A store is comparable if there is at least one sale or return or a Goal on both dates (current and historical). (the rules about goals depend on retailer).

Loyalty

Refers to incentives, rewards, or benefits provided to customers as part of a loyalty program.

Margout/Gross Margin Rate

Refers to the gross margin percentage for a product.

Gross Margin value / (Gross Margin value + cost price)

Markdown Budget

Refers to the set amount of money reserved for reducing product prices in a change price process (E.G clearance)

Markdown excluded

A way to select sales in Full price or Discounted price (the markdown price are excluded)

MKD

MARKDOWN

MKD Prog

Progression rate of Markdown over two time period.

Mono

Refers to a single-item transaction.

MONO Prog

Progression rate of mono item transaction.

Mx Score evolution

Mix Score (see articleor video in Help dedicated to this metric)

NC

Not Comparable stores.

New customer

First-time codified customer.

Next Estimation

Time when the system will have sufficient data to provide reliable advice.

Niche

A "niche" is a product with a product score <5 but has a good desirability

Not scored

Refers to a product score that cannot be reliable due to a lack of sales or inventory.

Not shipped

Order not shipped by the vendor

Ok prod

Refers to validating that the product conforms to the specified requirements before going into production.

On order

Refers to inventory that has been ordered from a vendor but has not yet been received or arrived at the warehouse

On order margin

Refers to the theorical margin (based on initial price) still on order

ord qty

Quantities ordered from a specific vendor

Order source

Refers to the specific channel (e.g: email, social media plateforms) through which an order is iniated.

Ordered

Refers to an order that has been sent to the vendor

Origin price

Refers to the initial selling price of a product before any discounts or promotions (regular price)

Per Trx

Per transactions

Picking store

Refers to preparing merchandise from the warehouse to fulfill orders for a store.

Point Of Sales Coverage

Weeks On Supply is a measure of how many weeks the inventory for a particular item or a category will last at the current Rate of Sale (ROS).

Remaining stock / last 7 days sales

Point Of Sales Sell Through

Refers to the rate at which products are sold to customers compared to the total available inventory for sale in store.

Total period sales / POS SOH + total period SALES

POS Qty received

Refers to the quantities available in store during a period.

POS SOH + total period SALES

POS SOH

Point Of Sale Stock On Hand : store or web inventory.

Store inventory + transit inventory from tthe wharehouse and/or other stores

POS SOH+

POS SOH+ refers to the stock available in the store plus the quantities in transit from the warehouse to the stores or between stores.

POS ST

Refers to the rate at which products are sold to customers compared to the total available inventory for sale in store

Total period sales / POS SOH + total period SALES

Price Change

Discount specify like "markdown" (vs promotion or fidelity reason)

Price Type

I.E Regular, Promotion, Clearance

Promotions/ Promo

Discount specify like "Promotion" (vs markdown or fidelity reason)

Purchases

Vendor' orders.

QTY

Number of Units Sold during a specific period of time

Products with "stock ignore" settings are not counted (e.g. bags or third-party products)

Qty Prog

Progression rate of number Units Sold over two period of time

Quick Filters

This button allows users to save their filters.

Ranking Qty

This button displays the product rank by quantity performance.

Ranking Rev

This button displays the product rank by revenue performance.

Recruit rate

Rate of new codifed customers who bought the product.

Remaining Inventory

Unsold stock still available for sale

Renewed Item

Carry over or permanent products

Renewed on order

Refers to order of carry over or permanent item

Renewed stk

Refers to the quantity of carry over or permanent item in stock.

REP

Item with a replenishment order during the collection

Return rate

Number of items returned after a sale

REV

Sum of sales including tax but excluding gift cards. net of returns for shops and returns excluded for the web.

REV Prog

Progression rate of revenue over two time periods

REV/m2

Refers to the income generated per unit area, used to gauge space efficiency and sales productivity.

12 months Revenue/ Square meters (revenues are extrapolated for new store with less 12 months sales)

REV/Vis

Revenue by visitors (RPV) average amount of revenue generated by each visitor to a website or physical store,

Total revenue/Total number of visitors

REV/Vis Prog

Progression rate of Revenue by visitors over two time periods

S2W

Online order, initiated in store.

School zone

Refers to a geographical division based on school holiday zones.

Seasonal FW

An abbreviation for Fall Winter, denotes the company's seasonal timeframe.

Seasonal SS

An abbreviation for Spring Summer, denotes the company's seasonal timeframe.

Seasonality

Refers to a brand-specific product attribute

Sell Through

Refers to the rate at which products are sold to customers compared to the total available inventory for sale (store + warehouse inventory)

Total period sales / POS SOH + total period SALES

Sell through by Size on {current_stock_date}

Refers to the rate at which products are sold to customers compared to the total available inventory for sale for a specific size

The calculation is based on current stocks in the distibution zone.

SFS

Ship From Store :refers to the process of fulfilling online orders by shipping them directly from a physical retail store rather than from a warehouse

Shipped

Order shipped by the vendor

SLOW MOVERS

Slow Mover Inventories are the stocks of products ID that have not had any sale on any size for at least 4 weeks AND in stock for at least these 4 weeks (to eliminate the effects of novelties or voluntary retention).

Smart Filter

The smart filter limits the display of products to the top 500 of the ranking (revenue or quantity). It is especially useful when you want to do ascending sorting to avoid irrelevant items (negative or very low sales).

Sourcing

Refers to the country where orders are placed.

Stk turnover

Stock Turnover measures the number of times inventory is sold and replaced over a given period

Revenue/ ((Beginning stock/ending stock)/2)

Stock margin

Refers to the theorical margin (based on initial price) of inventory

Stock on hand

Available store inventory + transit from warehouse or store

Stock Period

stock available over the selected period

Period sales + POS SOH store + WH inventories for the Zone

Store cnt/Item

Refers to average of stores carrying this item

Store count

Store count having stock or sales of this product within the period (minimum period is 7 days)

Store inventory Mx Score

In-store stock score

Store recruit

Codified customer, already purchase on web but first time in store.

Store Remaining Inventory

Unsold stock still available for sale in store

Store Selling

Percentage of stores (vs product assortment) that sold the product.

Store Service Rate

Refers to the probability that a customer will find their size for a specific product or product category within a store.

The service rate is calculated by taking into account the sales weight of each size for a specific product and the store that has made at least one sale or stock in the last 4 weeks or 8 weeks (depends on the Brand). The size curve of the sales potential is calculated at the segment/size_grid_id level.

Store SOH

Available store inventory + transit from warehouse or store

Style

Refers to the style of a group of product.

Suspicious value

Alert when the trafic seems suspicious

Suspicious values are calculated daily for each store. These detected values are excluded from the calculations in store performance, store view, and on the home page. Anomalies are identified using daily and store-specific Min/Max CR thresholds, with valid CR ranges from 1% to 75%; anything outside this range is considered suspicious.

Swing

the store's ability to generate stronger revenue growth than traffic growth.

Prog Revenue - Prog Traffic

Target

Refers to the customer cluster

The Bests service rate

Service rate of first best products in store

Tracking

Refers to the process of monitoring and tracing the movement of an order from its initiation with the vendor to its final destination

Traffic

Number of visitors to offline or online store

Transactions

Number of Transaction during a specific period of time (only transactions with a the sum of revenue > 0 are considerated).

Transit

Inventory that is in the process of being transported or shipped from one location to another

Transit + Stock

Store Stock On Hand

Transit Store

Inventory in transit from one store to another.

Transit WH

Inventory in transit from tthe warehouse to a store.

Trends

Cloud of words composed from the reference information of the products sold. Allows you to detect major customer purchasing trends over the selected period.

TRF

Number of visitors to offline or online store

TRF Prog

Progression rate of visitors in physical or online store over two time periods

Triggers

Share of tickets where this product triggered the desire to buy.

Twins

Refers to the digital store that allows comparison of a specific store and calculation of its sales potential.

Unidentified

Refers to a customer whose identity was not confirmed during the in-store transaction.

Unidentified in STO

Refers to a customer whose identity was not confirmed during the in-store transaction.

Unit return rate

Refers to the percentage of products that customers have brought back to the store relative to the total number of units sold during a specific period of time.

Unit sales

Units solds during a specific period of time

Units Per Transaction

Average number of units sold per transaction during a specific period of time

Total Units Sold / Number of Transaction

Universal Target

Means that this product is purchased by all customer clusters without distinction.

UPT

Unit Per Transaction : average number of units sold per transaction during a specific period of time

Total Units Sold / Number of Transaction

UPT Prog

Progression rate of units per transaction over two time periods

Value return rate

Refers to the percentage of the total sales revenue that is returned to the store

Web Only

Refers to customers who only made purchases online

Web recruit

Codified customer, already known in-store but first purchase on-line.

Web Remaining Inventory

Unsold stock still available for sale in store

Web SOH

Available e-commerce inventory.

WEB Stock

Refers to inventory in the warehouse reserved for the website.

WH

Warehouse

Wh Available

Available stock in a warehouse

Wh inventory

Warehouse inventory

Wh New Opening

Reserved Inventory in Warehouse for new opening stores

WOF or Weeks On Floor

Week of floor : number of weeks on the floor since the first sale found and since the beginning of the product's life

The WOF counter is reset to zero when weekly sales are very low (<5%) for a fortnight in a row.

! (Store perf)

This means that the store is deliberately excluded from the comparable calculation, even though it generated revenue in both years.

FULL PRICE indicator

If the indicator is below 100%, the full price is displayed when the total discount amount is less than or equal to 5%.

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