Additional costs may be charged for misuse, misconduct, and/or damage. Traffic and parking fines are passed directly to the renter, with administrative fees added on top. The prices below are calculated based on the direct costs of a cause, such as personnel costs, cost of parts, time the car is not rentable, and/or towing the car. Please try to avoid the following at all times:
Reason | Additional Cost |
Service trip caused by user’s actions | €40 |
Returning a car with an empty tank (<25%) | €30 |
Not (correctly) connecting an electric car to a charging station | €30 |
Leaving windows open after a trip (no additional damage) | €30 |
Not locking the car after a trip (no additional damage) | €30 |
Returning the car late | €80 |
Losing the fuel/charging card | €80 |
Leaving the car dirty | €130 |
Leaving windows open after a trip (with additional damage) | €180 |
Not locking the car after a trip (with additional damage) | €180 |
Returning the car in the wrong location * | €350 |
Causing an empty (starter) battery * | €180 |
Causing an empty traction battery | €330 |
Smoking in the car | €230 |
Transporting a pet that leaves traces (hair, sand, etc.) | €230 |
Returning the car in the wrong location | €330 |
Fuel/charge card fraud (+ police report) *** | €330 |
Losing the charging cable | €380 |
Not reporting damage during the trip | €500 |
Incorrect parking (resulting in towing) | €730 |
Losing the car key | €1000 |
Letting someone drive who’s not added as an extra driver ** | €1000 |
In case of damage, we also charge an administrative fee of €20,-
*Any additional costs for retrieving the car and for the time the car is out of service will also be charged. **In case of damage, all costs will be fully passed on. ***Fraudulent fuel/charging costs will also be included.”