Did you cause damage? That's unfortunate, but it happens. Fortunately, you're well insured with us. First, make sure to park the car in a safe place and always call 112 in emergencies.
Always inform us if you've caused damage. Failing to do so may result in a €500 fine, as we aim to keep our cars in the best condition. Report the damage in the app under the 'report damage' button: follow the steps in the app and be as thorough as possible.
Important rules for reporting damage:
Always fill out a damage form, whether the damage only involves you or others as well.
Take and upload clear photos of the incident and damage.
Complete the damage report fully.
If you can't drive the car anymore or if there are other issues, contact MyWheels.