Skip to main content
All CollectionsSubscription
How Your Subscription Works
How Your Subscription Works
Mary avatar
Written by Mary
Updated over a month ago

If you want to better understand how your subscription works, we’ve got you covered! Here’s what you need to know about it:

  1. Our apps are subscription-based. This means you choose a subscription option and are charged upfront. Your subscription automatically renews according to the plan until you cancel it. For example, you can be charged monthly, every 3 months, every 6 months, annually, etc.

  2. You need to unsubscribe on time to avoid charges. To prevent new payments, cancel your subscription at least one day before the renewal date.

  3. You can always access premium features during the paid period. Even if you cancel your monthly subscription after buying it three days ago, your paid account is still available until the expiry date. Example: You can buy your monthly subscription on June 1 and cancel it on June 7. Although your subscription is canceled, you can still use premium features until July 1.

  4. You can cancel your subscription anytime. Although it’s sad to see you go, your smooth experience is our top priority. If you need to unsubscribe, you can find instructions here.

If you need any help, you can reach out to us in the following ways:

  • On our website: Use the widget in the lower right corner or click the Contact Us button.

  • In the app: Go to Me > Profile Settings > Get Help to contact our support team.

Did this answer your question?