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πŸ§‘β€πŸ«β“How does personal mentor support work?

This article will explain how personal mentor feature for Pro package students works.

Updated over 3 months ago

Every Pro package student gets a personal mentor for any outside-of-lesson subject related questions.
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πŸ§‘β€πŸŽ“ Who are personal mentors?

These mentors excelled in their A-levels and attend top UK universities like Cambridge and Imperial. ​
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The teachers have trained them, ensuring they use the best teaching methods. ​
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Their similar age makes it easier for students to connect with them, building trust and understanding.


πŸ€³πŸ§‘β€πŸ« How does the personal mentor feature work?


Mentors are not available for one-on-one sessions, and you cannot schedule any in.

Students with the Pro package can interact with their personal mentors through WhatsApp text messages only.

They can send text, images, and videos to their mentors, who will respond with text messages.

Mentors can also send voice notes upon request but do not make phone calls.

This setup ensures that students receive support while maintaining safeguarding and quality monitoring.

Mentors can help with any subject-related question outside live-lesson, as well as they can help with students' homework.

Please note that personal mentors might not reply immediately, since they are humans, in fact, successful students at universities.


βŒšπŸ—“οΈπŸ€” How long are personal mentors available?


Mentor support is not available during breaks when the main courses are not running. For the 2025/26 academic year, mentor support began on September 8th, 2025, and will be available till the last lesson in 2025/26 academic year.


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