Skip to main content

💬 Contact Customer Service

Updated this week

Our team is ready to help in the way that works best for you. Whether it’s a quick chat, some smart AI support, or a follow-up via email, here’s how to get in touch:

Contact Customer Service


Chat With Us - We're Here Every Day

Our friendly team is here every day from 9am to 5:30pm (GMT). If you're using our app, head back to the Support Hub and tap 'Chat with us'. If you're on our website, look out for the 'Chat' widget at the bottom right of our FAQ pages.

AI Assistant – Here to Help 24/7

Our AI Assistant is available around the clock to help you get what you need. Just ask away, anytime, day or night, and we’ll take care of the rest.

Via Email – We’ll Be in Touch Soon

If our AI Assistant couldn’t quite help or our team isn’t online right now, just pop in your email address. One of our friendly team members will get back to you as soon as possible.

🐣 Easter Opening Times


Date

Opening Times (GMT)

Thu 2nd April

09:00 - 17:30

Fri 3rd April (Good Friday)

09:00 - 17:30

Sat 4th April

09:00 - 17:30

Sun 5th April (Easter Sunday)

CLOSED

Mon 6th April (Bank Holiday)

09:00 - 17:30

Did this answer your question?