Our team is ready to help in the way that works best for you. Whether it’s a quick chat, some smart AI support, or a follow-up via email, here’s how to get in touch:
Christmas Opening Times
We’re all about making your Christmas feel extra special, and that means being here if you’ve got any questions or last-minute order bits to sort. 🎄
Over the festive season, our Customer Service team will be working slightly different hours, Here’s when you can reach us over the Christmas period:
Date | Opening Times (GMT) |
Dec 23rd | 09:00 - 17:30 |
Dec 24th | 09:00 - 17:30 |
Dec 25th | CLOSED |
Dec 26th | CLOSED |
Dec 27th - 31st | 09:00 - 17:30 |
Jan 1st | CLOSED |
Jan 2nd | 09:00 - 17:30 |
Contact Customer Service
Chat With Us - We're Here Every Day
Our friendly team is here every day from 9am to 5:30pm (GMT). If your using our App, head back to the Support Hub and tap 'Chat with us'. If your on our website, Look out for the 'Chat' widget at the bottom-right of our FAQ pages.
AI Assistant – Here to Help 24/7
Our AI Assistant is available around the clock to help you get what you need. Just ask away, anytime, day or night, and we’ll take care of the rest.
Via Email – We’ll Be in Touch Soon
If our AI Assistant couldn’t quite help or our team isn’t online right now, just pop in your email address. One of our friendly team members will get back to you as soon as possible.