You can add a file to an email. In this article, you will learn which file types are allowed and what options you have if you want to share multiple files.
Add one attachment to an email
You can add a maximum of 1 file per email. The following conditions apply to this attachment:
maximum size: 3 MB
allowed file types: pdf, doc, docx, ppt, pptx, xls, xlsx, ics
You add the attachment at the bottom of the draft email or registration confirmation. Click "Select attachment" to upload a file.
Important: use a safe file name
Only use the following in file names:
letters a–z
numbers 0–9
a hyphen -
Do not use special characters, such as:
!
.
@
*
#
é
ü
î
These characters may be seen as untrusted and can cause error messages.
Always check the file name before uploading the file.
Add multiple files
Do you want to share multiple files in one email? Then use the Attachments page.
On the Attachments page, you can:
add multiple files
upload files up to a total of 10 MB
You can then add the following to your email:
a button linking to the Attachments page
or a hyperlink to the Attachments page
Use a direct link to a file
You can also place a direct link to a file in your email. Follow these steps:
Add the file to the Attachments page in the Website Module (Pages).
Open this page in the desktop version.
Download the attachment from this page.
The file will then open in a new tab.
Copy the URL from that tab.
Use this URL in your email as a hyperlink.
Tip
Use a direct link when you want to give customers quick access to one specific document, without making them go to an overview page first.