Ongoing Orders, Payments & Invoicing
Support for orders in progress, available payment methods, and invoicing procedures.
11 articles
How can I receive a copy of the invoice for my order?
What should I do if my payment fails or is declined?
What payment methods do you accept?
Can I remove, add or replace items from my order after the order has been shipped?
What information do I need to check the status of my order?
What happens if a product I ordered is discontinued?
How can I check the status of my order?
Why is my order marked as “pending”?
Can I change the shipping address for an order in progress?
Can I change the shipping address to a different country?
Why don’t I see a delivery date even though my order has arrived at your warehouse?