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Utilizing Competencies
Utilizing Competencies
Logan Bowlby avatar
Written by Logan Bowlby
Updated over a year ago

Overview

In Mobaro, Competencies play a crucial role in managing Certifications and determining operator access for RideOps. This article will guide you through the different ways of utilizing Competencies as criteria for controlling the eligibility of individuals to complete Checklists or act as Operators or Attendants on RideOps.

Users must be Super Users or have the following roles to manage Competencies:

  • Competencies: Administrate


Tracking Internal and External Certifications

With Mobaro's Competency feature, you gain the ability to keep a comprehensive track of both internal and external Certifications. These Certifications can be linked to specific Competencies required for various tasks within your organization.

To manually create and track these Certifications, follow these steps:

  1. Click the > next to Competencies

  2. Click Certifications

  3. Click the + Create button

  4. Search for and add a User

  5. Search for and add a Competency

  6. Alter the Expiration details as necessary

  7. Add other details and attachments as necessary

  8. Click Save


Using Competencies for Checklist Criteria

Mobaro allows you to leverage Competencies as essential criteria for initiating certain Checklists. By associating relevant Competencies with specific Schedules for Checklists, you can ensure that only qualified personnel are assigned to perform the tasks outlined in those Checklists.

To setup Competency requirements on Schedules, follow these steps:

  1. Navigate to Schedules

  2. Select which Schedule you want to add this requirement to

  3. Click Edit

    1. If editing a Calendar Scheduled: click on Settings

  4. Scroll to the bottom and find Required Competencies

  5. Search for and add a Competency

  6. Click Save

If you want to ensure only those Assignees who have the required Competencies can complete this checklist, ensure to toggle on Restrict access based on required competencies.

The differences between Restricting vs. Not Restricting access

With Restrict Access turned on

With Restrict Access turned off


Limiting Operator/Attendant Access on RideOps

In addition to controlling Schedules and Checklist access, Competencies also serve as a powerful tool to restrict access to the Operator or Attendant roles on RideOps. By assigning mandatory Competencies for these roles, you can ensure that only certified individuals can operate or attend to RideOps, guaranteeing the safety and efficiency of operations.

To enable Competency requirements for all Operators, follow these steps:

  1. Navigate to Locations

  2. Select which Location and click Edit

  3. Scroll to find the RideOps section and click RideOps Settings

  4. In the Operators section, search and add Competencies in the Required Competencies area

  5. Click Accept Changes

  6. Click Save on the Location editor

To enable Competency requirements for Attendant positions, follow these steps:

  1. Navigate to Locations

  2. Select which Location and click Edit

  3. Scroll to find the RideOps section and click RideOps Settings

  4. In the Attendants section, click Add Position

  5. Give a name and optional description to the Position

  6. Search and add a Competency in the Required Competencies area

  7. Click Accept Changes

  8. Click Save on the Location editor

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