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Disapproving Results

Disapprove a Checklist Result in Mobaro to exclude it from dashboards and reporting without deleting it — when to use it, what happens afterward, and how it differs from invalidating.

Written by Logan Bowlby

Disapproving a Result marks it as invalid for reporting without deleting it. The data stays in Mobaro, but the Result no longer appears in Dashboards, reports, or galleries. It's the right tool for a duplicate or an incorrect entry that doesn't need to be re-done — and unlike invalidating, it's fully reversible.

Users must be Super Users or have the following Role to disapprove a Result:

  • Results: Disapprove

Why this matters: Your Dashboards are only as trustworthy as the data behind them. A duplicate submission or an obvious mistake can quietly distort completion rates and scores. Disapproving lets you take that noise out of reporting cleanly — without destroying the record and without sending anyone back to redo work. And because it's reversible, a mistaken disapproval is a one-click fix, not a permanent loss.

What's covered:


How to disapprove a Result

1. Open the Results page

Go to Results from the Mobaro menu.

2. Select the Result

Tick the checkbox next to the Result you want to disapprove. You can select several at once.

3. Click Disapprove

With the Result selected, click Disapprove in the top toolbar.


When to use disapproval

Disapprove a Result when it's no longer needed in reporting but doesn't require resubmission. Common cases:

  • Duplicate Results — the same Checklist was submitted more than once, so you disapprove the duplicate and the correct entry stands alone.

  • Incorrect entries — a Result was entered incorrectly but doesn't need re-doing (for example, a minor field error), so you disapprove it to take it out of your view.

Note: Disapproving doesn't delete a Result — it marks it as disqualified for reporting and Dashboard purposes. The data remains in Mobaro.


What happens after disapproval

Once disapproved, the Result no longer appears on Dashboards, in reporting, or in galleries. The underlying data is still stored in Mobaro and simply flagged as disapproved, so it can be reviewed — or re-approved — at any time.

Best practice: Reach for disapproval before invalidation whenever a Result might still matter later. It keeps your reporting clean while preserving the record and leaving the door open to reverse the decision.


Disapprove vs. invalidate

Both remove a Result from reporting, but they are very different in permanence:

Aspect

Disapprove

Invalidate

Removed from reporting?

Yes

Yes

Data retained?

Yes — stored and flagged

No — permanently removed

Reversible?

Yes — re-approve any time

No — cannot be restored

Use for

Duplicates, minor errors

Genuinely bad data that must be gone

Best practice: For permanent removal, see Invalidating Results. To correct a specific answer instead of removing the whole Result, see Modify Checklist Results.


Frequently asked questions

Q: Can I restore a disapproved Result?
A: Yes. A disapproved Result can be marked approved again at any time, which returns it to Dashboards and reporting.

Q: What if I disapprove a Result by mistake?
A: Review it and decide whether to approve it (treat as valid) or invalidate it (remove permanently). Nothing is lost by disapproving.

Q: Does disapproving remove the Result from the system completely?
A: No. It only removes the Result from Dashboards and reporting. The data stays in Mobaro, flagged as disapproved.

Q: Should I disapprove or invalidate?
A: Disapprove when the Result might still matter or could need restoring — it's reversible. Invalidate only for genuinely bad data that should be permanently removed.

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