Overview
The Operational Overview widget gives a real-time snapshot of how individual Locations are performing, including uptime, downtime, dispatch, guest flow, queue status, and operator activity.
Why this matters: A single live view of operational metrics lets you react during busy hours or special events, keeping efficiency and guest satisfaction high.
Configuration and filters
Add the widget to your Dashboard, then configure its filters to show the locations and metrics you want to monitor.
Use the
Location groupsfilter to choose which locations the widget covers.Select the operational metrics and timeframe you want to display.
Make sure real-time data refresh is enabled so figures stay current.
Best practice: Use operator status to catch staffing shortages, watch guest flow to adjust queue management, and cross-reference uptime with guest satisfaction for deeper insights.
Frequently asked questions
Q: How often does the data update?
A: It refreshes in real time, as long as real-time data refresh is enabled in the widget settings.
Q: How is this widget best used?
A: It works well for managing live operations during peak periods, for example a manager noticing a long wait at a specific ride and reallocating staff to reduce the queue.
Q: Can I limit it to certain locations?
A: Yes, use the Location groups filter to focus the widget on the locations you care about.