Overview
Operational statuses in Mobaro track and display the real-time availability of rides and assets. These statuses help organizations monitor uptime, manage downtime events, and ensure operational efficiency. This guide explains the different statuses and how they appear across the Mobaro Backend, the Mobaro Mobile App, and the RideOps interface.
Operational Status Colors and What They Mean
Operational statuses in Mobaro are visually represented using color codes, making it easy to identify the current state of rides or locations.
Color Codes and Their Meanings
Status | Significance |
In Operation | Indicates the location is fully operational with no issues. |
Open Downtime (Not in operation) | Indicates a temporary interruption that does not block operation but may need attention. |
Blocking Downtime (Not in operation) | Indicates a critical issue preventing the location from operating. Requires resolution to reopen. |
Not in Operation | Indicates the location is not operational, typically outside operational hours. |
Viewing Operational Statuses in the Mobaro Backend
The Mobaro Backend provides a detailed overview of operational statuses across all enabled locations.
To view operational statuses:
Navigate to Dashboards
Go to the Mobaro Backend and select a Dashboard that includes the Location Overview widget from the sidebar.
Use the Location Overview
View operational statuses using the Operational Status Box for each location:
Status | Location Overview View |
In Operation |  |
Open Downtime (Not in Operation) |  |
Blocking Downtime (Not in Operation) |  |
Not in Operation |  |
Viewing and Managing Operational Statuses in the Mobile App
The Mobaro Mobile App allows you to view and update operational statuses on the go.
To view and update statuses:
Log in to the Mobile App
Access the Operations Tile from the app dashboard.
View Current Status
Color-coded statuses are displayed for each location. Tap on a location for detailed logs, including uptime and downtime records.
Status | Mobile View |
In Operation |  |
Open Downtime (Not in Operation) |  |
Blocking Downtime (Not in Operation) |  |
Not in Operation |  |
Update Status
Operators can log or update operational statuses directly from the app, including:
Logging a Downtime (Open or Blocking) and specifying a reason and category.
Opening a location.
Closing a location.
Tip: Ensure operators update statuses promptly to maintain accurate data.
Viewing Operational Statuses in RideOps
The RideOps Interface integrates operational statuses directly into ride operations.
To monitor and manage statuses in RideOps:
Access the RideOps Dashboard
View the current operational status on the RideOps interface.
Status Notifications
RideOps alerts Operators to changes in status, such as a shift to Blocking Downtime (Red).
Update Operational Status
Operators can flag downtime or mark a location as operational directly from RideOps.
Understanding the Ready for Operation (RFO) View
The Ready for Operation (RFO) view communicates whether a location meets the criteria to open.
RFO Statuses
Status | Significance |
Ready for Operation | All critical items (e.g., checklists, assignments) are satisfied, and the location can open. |
Not Ready for Operation | Missing critical items prevent the location from being toggled to operational. |
Note: Your organization can customize criteria for RFO statuses, such as blocking downtimes or high-priority assignments.
Key Features of Operational Statuses
Real-Time Sync: Statuses update instantly across the Backend, Mobile App, and RideOps for consistency.
Downtime Categorization: Downtime can be logged with reasons such as Mechanical, Staffing, or Weather.
Audit Trail: Every status update includes timestamps, user details, and associated notes.
Frequently Asked Questions
Q: Can I edit operational logs?
A: Yes, administrators can edit logs in the Mobaro Backend via the Uptime Summary on the Locations page to correct errors or add details.
Q: How do I know if a downtime is blocking?
A: Blocking downtimes are indicated in red and prevent the location from being marked as operational.
Q: Can I view historical operational data?
A: Yes, use the Uptime Summary section in the Locations page on the Mobaro Backend to access and filter historical logs.