If you encounter a "Something went wrong" screen with the error message "Socket timeout has expired", this indicates a temporary communication delay between your app and the MiniPay servers.
🔍 Why This Happens
This error occurs when a request takes longer than expected to connect—usually due to brief network instability, high server traffic, or a temporary server error. Your funds and account remain completely safe.
🛠️ How to Resolve It
⏳ Wait a Few Minutes: In most cases, this is a temporary hiccup that resolves automatically within a few minutes.
📶 Check Your Connection: Switch between Wi-Fi and mobile data to ensure you have a stable internet connection.
🔄 Restart MiniPay: Force close the app completely and reopen it to establish a fresh connection.
🆘 Still Seeing the Error?
If the error persists after trying the steps above:
Tap Report issue directly on the error screen to automatically send diagnostic logs to our engineering team.
Contact MiniPay Support through the in-app Help Center and share a screenshot of the message.