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If you picked the wrong country or nationality during identity verification (KYC) and cannot resubmit, our support team can help you reset it.

To help us update your details, please message support with answers to these 3 quick questions:

Your details: What is your actual nationality and country where you live?

Verification Email: What is the email address you used for the verification?

KYC check: Did you select the wrong country during the in-app ID verification?

1. Your details: What is your actual nationality and country where you live?
2. Verification Email: What is the email address you used for the verification?
3. KYC check: Did you select the wrong country during the in-app ID verification?

Once you reply with these details, our team will help update your account so you can verify properly.

How to Fix "Wrong Country Selected" During Verification

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How to Fix "Wrong Country Selected" During Verification

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