Stress-free payment collection is a convenience for both you and your clients. With the PayPal integration, you can automatically receive payments for galleries, and the system will mark them as paid automatically, saving you time.
Key benefits
Automatic recording of payments for photo galleries without the need to manually check transfers.
No additional commission charged by Mafelo.
A convenient and widely recognized payment method for your clients.
How to connect your PayPal account to Mafelo
For clients to start paying for galleries via PayPal, you first need to connect your account to Mafelo. Follow the steps below:
In Mafelo, go to the Settings tab, then select Online Payments.
In the PayPal section, click the Set up PayPal button.
In the PayPal account email field, enter the email address associated with your PayPal account. This is the address where you will receive payments from clients.
Save your changes. You can now enable the online payment option for your photo galleries!
⚠️Important: The email address entered in Mafelo must be your primary ("Primary") email address on your PayPal account. If you enter a different address, Mafelo will not be able to receive payment information and automatically mark the gallery as paid.
Troubleshooting: Multiple email addresses in PayPal
If you have multiple email addresses added to your PayPal account, you need to make sure that the one entered in Mafelo settings is set as the primary address. How do you check and update this?
Log in to your PayPal account.
Hover over your name in the top right corner of the screen and select Profile Settings
In the settings list, find your email addresses. Below your primary address there should be the label
„Primary". This is the address you need to enter in Mafelo.
If you want to set a different address as primary, click Edit or Update next to the selected email address and follow the on-screen instructions.
Frequently asked questions
Does Mafelo charge a commission for PayPal payments?
No, Mafelo does not charge any additional commission for online payments. Commissions are charged solely by the payment processors (in this case PayPal), in accordance with the pricing and rates specified in your agreement with that service.
Why wasn't the gallery marked as paid even though the client paid via PayPal?
The most common cause of a gallery not being marked as paid is a mismatch of email addresses. Make sure that the email address entered in Mafelo settings is marked as the primary ("Primary") address on your PayPal account. If the addresses differ, the system will not be able to link the payment to the order in Mafelo.