Editing an individual performance
1. Go the Events page and select your Event. This will take you straight onto your Performances page
2. Click Manage on the performance you want to make changes to
3. Want to un-link this performance from a Price Profile and set capacities for this performance only? Scroll down and click Edit Capacity. On the next page you can re-set the capacity for your price Bands
4. Reserved Seating? To edit the Availability Statuses that are assigned to the performance, click Edit Availability.
Learn more - Availability Status - Reserved Seating
5. Want to cancel a performance? Click Cancel and this will mean that no Channels will be able to sell tickets to this performance
6. Click Edit to make further changes to the performance, including:
Start/End Date
Time Zone
Channels On/Off Sale
Tags
Price Profile
Notes
7. Click Submit to save changes
Editing multiple performances
1. Go to the Events page and select your Event. This will straight onto your Performances page
2. Use the Filter bar in the top right to find specific performances. You can filter by:
Start Date - of performances. Choose between is before, is after, is between, is equal to, is before or on, is on or after. Then select the date and time options from the dropdown
Start Time - of performances. Choose between is before, is after, is between, is equal to
End Date - see Start Date
End Time - see Start Time
Created At - when the performances were created. Choose between is before, is after, is between and select the date and time options from the dropdown
Day of Week - of performances, e.g. select Friday to see all Friday performances
NOTE - You can use different filters together to find performances, e.g. Start Date and Day of Week to find all Tuesday and Wednesday performances after 1st December 2024:
3. Select the tick box next to the performances you want to change to access the Action bar. If you'd like to select all performances click the top-left tick box which will select all performances on that page
If you have performances across multiple pages, you can click Select all on the Action bar which will select all your performances
4. You can use the Action bar to make bulk edits to:
Start Date
Start Time
Price Profile - assign/edit Price Profiles here once you've created them on the Prices tab
Channel On/Off - edit your On/Off Sale Schedules for your Channels. The Channels that are on sale now will show on the Performance list
Availability - assign/edit Availability Status for performances (only if you have Reserved Seating)
Products - link or un-link any products to performances and set a stock level if you wish.
Discounts - link or un-link any discounts to performances. You can also manage discount visibility on the Discounts page.
Tags - add and/or remove in bulk
Delete performance - you can only delete a performance if it has no sales, discounts or products attached to it. Follow the steps above to unlink products or discounts