Here is the full list of Tags that are available for you to choose for your Templates:

Global Tags

Transaction Info

See below for data that is generic across the transaction:

Data Point	Tag	Example Value
Customer First Name	{{ CUSTOMER.FIRST_NAME }}	Steve
Customer Last Name	{{ CUSTOMER.LAST_NAME }}	Rogers
Customer Email	{{ CUSTOMER.EMAIL_ADDRESS }}	cap@avengers.com
Transaction Public Id	{{ TRANSACTION.ID }}	txn_ZE8NdkJKfmN8zTBzJTLdss
Reference number	{{ TRANSACTION.REFERENCE }}	3f9855eccf974196ba14a5759e3d8747
Transaction Total	{{ TRANSACTION.GROSS }}	289.00
Transaction Net	{{ TRANSACTION.NET }}	290.00
Transaction Tax	{{ TRANSACTION.TAX }}	9.00
Transaction Created At	{{ TRANSACTION.CREATED_AT }}	Sat 17 April, 10:10 AM
Transaction Expires At	{{ TRANSACTION.EXPIRES_AT }}	Sat 17 April, 10:10 AM
Transaction Completed At	{{ TRANSACTION.COMPLETED_AT }}	Sat 17 April, 10:10 AM
Transaction Lead Booker Name	{{ TRANSACTION.LEAD_BOOKER_NAME }}	John Smith
Full Address	{{ TRANSACTION.FULL_ADDRESS }}	1 Buckingham Palace, London, WC1
Street Address	{{ TRANSACTION.ADDRESS_STREET }}	1 Buckingham Palace
Town Address	{{ TRANSACTION.ADDRESS_TOWN }}	London
City Address	{{ TRANSACTION.ADDRESS_CITY }}	London
Postcode Address	{{ TRANSACTION.ADDRESS_POSTCODE }}	WC1
Country Address	{{ TRANSACTION.ADDRESS_COUNTRY }}	UK
Currency Symbol	{{ TRANSACTION.CURRENCY_SYMBOL }}	£
Currency	{{ TRANSACTION.CURRENCY }}	GBP
Transaction Parent Reference	{{ TRANSACTION.PARENT_REFERENCE }}	3f9855eccf974196ba14a5759e3d8747
Reservation Payment Link	{{ TRANSACTION.PAYMENT_LINK }}	tickets.mytheatre/com/transaction/ txn_3585ZysZEZxPM4ActdxBAX/checkout
Transaction ID for External Integrations	{{ TRANSACTION.EXTERNAL_ID }}	TPA48219
External System	{{ TRANSACTION.EXTERNAL_TYPE }}	TICKETOPIA
Source Reference	{{ TRANSACTION.SOURCE_REFERENCE }}	TPA
Parent Transaction ID for External Integrations	{{ TRANSACTION.PARENT_EXTERNAL_ID }}	TPA48219
Parent External System	{{ TRANSACTION.PARENT_EXTERNAL_TYPE }}	TICKETOPIA
Parent Source Reference	{{ TRANSACTION.PARENT_SOURCE_REFERENCE }}	TPA
Transaction Fee (Transaction Level Adjusters)	{{ TRANSACTION.OUTSIDE_FEE_GROSS }}	10.00
Transaction Fee Net	{{ TRANSACTION.OUTSIDE_FEE_NET }}	10.00
Transaction Fee Tax	{{ TRANSACTION.OUTSIDE_FEE_TAX }}	1.50

NOTE - The example values above are illustrative only. The External Reference Tags return values determined by your integration, and the External System Tag returns a system identifier in upper case rather than a display name.

These Tags only return a value where the Transaction originated from an external system integrated with the Line-Up API. Where a child Transaction is created, for example by a Refund or an Exchange, that child does not carry its own external references, so use the Parent Tags to reference the original Transaction.

Organisation Info

See below for data related to your Organisation in Line-Up:

Data Point	Tag	Example
Name	{{ ORGANISATION.NAME }}	ACME Theatres
Image	{{ ORGANISATION.IMAGE }}	acme_logo.jpg
Email Address	{{ ORGANISATION.EMAIL_ADDRESS }}	boxoffice@acemtheatres.com
Full Address	{{ ORGANISATION.FULL_ADDRESS }}	10 King Road, Godalming, Surrey, GU7 5DA, UK
Street Address	{{ ORGANISATION.ADDRESS_STREET }}	10 King Road
Town Address	{{ ORGANISATION.ADDRESS_TOWN }}	Godalming
City Address	{{ ORGANISATION.ADDRESS_CITY }}	Surrey
Postcode Address	{{ ORGANISATION.ADDRESS_POSTCODE }}	GU7 5DA
Country Address	{{ ORGANISATION.ADDRESS_COUNTRY }}	UK
Currency Symbol	{{ ORGANISATION.CURRENCY_SYMBOL }}	£
Currency	{{ ORGANISATION.CURRENCY }}	GBP

Loop Tags for Transaction Items

Here are the transaction items available to you and an example of the loop you might create to place the values in:

Data Point	Loop example
TICKETS	{% for ticket in TRANSACTION.TICKETS %}{% endfor %}
DELIVERY_METHODS	{% for delivery_method in TRANSACTION.DELIVERY_METHODS %}{% endfor %}
PAYMENTS	{% for payment in TRANSACTION.PAYMENTS %}{% endfor %}
PRODUCTS	{% for product in TRANSACTION.PRODUCTS %}{% endfor %}
TRANSACTION-LEVEL ADJUSTERS	{% for adjuster in TRANSACTION.ADJUSTERS %} adjuster.external {% endfor %}

Tickets

The following values are available for TICKETS, to be placed inside a loop, e.g.: {% for ticket in TRANSACTION.TICKETS %} {% endfor %}:

Data Point	Tag	Example Value
Ticket Face Value Tax	{{ ticket.TAX }}	20.00
Ticket Face Value Gross	{{ ticket.GROSS }}	120.00
Ticket Face Value Net	{{ ticket.NET }}	118
Ticket Outside Gross	{{ ticket.OUTSIDE_GROSS }}	3.00
Ticket Outside Net	{{ ticket.OUTSIDE_NET }}	2.50
Ticket Outside Tax	{{ ticket.OUTSIDE_TAX }}	1.70
Ticket Outside Fee Gross	{{ ticket.OUTSIDE_FEE_GROSS }}	2.00
Ticket Outside Fee Tax	{{ ticket.OUTSIDE_FEE_TAX }}	0.80
Ticket Outside Fee Net	{{ ticket.OUTSIDE_FEE_NET }}	1.50
Ticket Transaction Type	{{ ticket.TRANSACTION_TYPE }}	SALE/RETURN
Ticket Discount Name	{{ ticket.PRICE.DISCOUNT.NAME }}	CHRISTMAS2028
Ticket Discount Type	{{ ticket.DISCOUNT.TYPE }}	Fixed
Ticket Band Name	{{ ticket.BAND_NAME }}	Band A
Ticket Band Description	{{ ticket.BAND_DESCRIPTION }}
Ticket Variant Name	{{ ticket.VARIANT_NAME }}	Adult
Ticket Variant Description	{{ ticket.VARIANT_DESCRIPTION }}
Ticket Seat Group Area	{{ ticket.SEAT_GROUP_AREA }}	Stalls
Ticket Seat Group Section	{{ ticket.SEAT_GROUP_SECTION }}	Stalls Centre
Ticket Seat Group Row	{{ ticket.SEAT_GROUP_ROW }}	A
Ticket Seat Label	{{ ticket.SEAT_LABEL }}	1
Ticket Seat Type	{{ ticket.SEAT_TYPE }}	Restricted View
Ticket Seat Type Message	{{ ticket.SEAT_TYPE_MESSAGE }}	This is the notes about the seat
Ticket Event Name	{{ ticket.EVENT.NAME }}	Hamlet
Ticket Event Image	{{ ticket.EVENT.IMAGE }}	yorick.png
Ticket Event Short Description	{{ ticket.EVENT.SHORT_DESCRIPTION }}	A modern retelling of Shakespeare's classic.
Ticket Event Venue Name	{{ ticket.EVENT.VENUE_NAME }}	ACME Theatre
Ticket Event Venue Address	{{ ticket.EVENT.VENUE_ADDRESS }}	1 Stanley Road, London, W1 8AG
Ticket Event Interval Time	{{ ticket.EVENT.INTERVAL_TIME }}	15
Ticket Event Run Time	{{ ticket.EVENT.RUN_TIME }}	120
Event ID	{{ EVENT.ID }}	384
Ticket Performance Start Date	{{ ticket.PERFORMANCE_START_DATE.strftime('%a %d %b') }}	01/09/2028
Ticket Performance Start Time - Full 12hr Format	{{ ticket.PERFORMANCE_START_TIME.strftime('%I:%M %p') }}	07:30 pm
Ticket Performance Start Time - Simplified 12hr Format	{{ ticket.PERFORMANCE_START_TIME.strftime('%-I:%M %p') }}	7:30 pm
Ticket Performance Start Time - 24hr	{{ ticket.PERFORMANCE_START_TIME.strftime('%H:%M')) }}	19:30
Ticket Performance End Time	{{ ticket.PERFORMANCE_END_TIME.strftime('%I:%M %p') }}	09:30 pm
Ticket Performance End Date	{{ ticket.PERFORMANCE_END_DATE.strftime('%a %d %b') }}	01/09/2028
Ticket Performance Description	{{ ticket.PERFORMANCE_DESCRIPTION }}	Best Performance
Ticket Performance Internal Note	{{ ticket.PERFORMANCE_INTERNAL_NOTES }}	Verbal Password to Gain Entry
Ticket Barcode	{{ ticket.BARCODE }}	aoj4fi8k7Nb4v2A2H1SK2
External Barcode	{{ ticket.EXTERNAL_BARCODE }}	aoj4fi8k7Nb4v2A2H1SK2
Ticket Barcode Image	{{ ticket.BARCODE_IMAGE }}	aoj4fi8k7Nb4v2A2H1SK2.png
Ticket QR Code	{{ ticket.QR_CODE }}	QR code image
External QR Code	{{ ticket.EXTERNAL_QR_CODE }}	External QR code image
Row Door Information	{{ ticket.ROW_DOOR_INFORMATION }}	Doors open at 6pm
Area Door Information	{{ ticket.AREA_DOOR_INFORMATION }}	Doors open at 6pm
Section Door Information	{{ ticket.SECTION_DOOR_INFORMATION }}	Doors open at 6pm
Block Door Information	{{ ticket.BLOCK_DOOR_INFORMATION }}	Doors open at 6pm
Ticket Seat Group Area Override	{{ ticket.SEAT_GROUP_AREA_OVERRIDE }}	Stalls
Ticket Seat Group Section Override	{{ ticket.SEAT_GROUP_SECTION_OVERRIDE }}	Stalls Centre
Ticket Seat Group Row Override	{{ ticket.SEAT_GROUP_ROW_OVERRIDE }}	A
Ticket Seat Label Override	{{ ticket.SEAT_LABEL_OVERRIDE }}	1
Ticket Seat Type Override	{{ ticket.SEAT_TYPE_OVERRIDE }}	Restricted View
Ticket Seat Type Message Override	{ { ticket.SEAT_TYPE_MESSAGE_OVERRIDE }}	This is the notes about the seat

Ticket - Price Adjusters

Within ticket transaction items, you can access data related to price adjusters on that ticket.

This can be achieved by placing another loop within your TRANSACTION.TICKETS loop, e.g. {% for ticket in TRANSACTION.TICKETS %} {% for PRICE_ADJUSTER in ticket.PRICE_ADJUSTERS %} {{ YOUR TAG HERE }} {% endfor %} {% endfor %}:

Data Point	Loop Example
Ticket Price Adjuster	{% for adjuster in ticket.ADJUSTERS %} {% endfor %}

Price Adjuster Tags - to be placed within the loops above:

Data Point	Tag	Example
Price Adjuster Name	{{ adjuster.NAME }}	Inside 1
Price Adjuster Description	{{ adjuster.DESCRIPTION }}	In-depth description of adjuster
Price Adjuster External	{% if adjuster.EXTERNAL %} {{ adjuster.NAME }} {% endif %}	In the example to the left, we're saying if there are any external adjusters, then show the name of the external adjuster.
Price Adjuster Rate Type	{{ adjuster.RATE_TYPE }}	FIXED
Price Adjuster Rate	{{ adjuster.RATE }}	1.50
Outside Fee Gross	{{ ticket.OUTSIDE_FEE_GROSS }}	£2.50

Delivery Method

The following values are available for DELIVERY_METHODS, to be placed inside a Loop, e.g.: {% for delivery_method in TRANSACTION.DELIVERY_METHODS %} {% endfor %}:

Data Point	Tag	Example Value
Delivery Method Name	{{ delivery_method.NAME }}	Postage
Delivery Method Description	{{ delivery_method.DESCRIPTION }}	Tickets sent by first class post
Delivery Method Price	{{ delivery_method.PRICE }}	1.63
Delivery Method Tax	{{ delivery_method.TAX }}	0.32
Delivery Method Gross	{{ delivery_method.GROSS }}	1.95
Delivery Method Created At (Order date and time)	{{ delivery_method.CREATED_AT }}	17/11/2028 09:00pm
Delivery Method Image	{{ delivery_method.IMAGE }}	postage.png

Payment

The following values are available for PAYMENTS, to be placed inside a Loop, e.g.: {% for payment in TRANSACTION.PAYMENTS %} {% endfor %}:

Data Point	Tag	Example Value
Payment Name	{{ payment.NAME }}	Online Payment Card
Payment Gross	{{ payment.GROSS }}	120
Payment Type	{{ payment.TYPE }}	Stripe

Product

The following values are available for PRODUCTS, to be placed inside a loop, e.g.: {% for product in TRANSACTION.PRODUCTS %} {% endfor %}:

Data Point	Tag	Example
Product Title	{{ product.PRODUCT_TITLE }}	T-shirt
Product Description	{{ product.DESCRIPTION }}	Bands official t-shirt
Product Variant	{{ product.VARIANT_NAME }}	Bottle of Champagne
Product Band	{{ product.BAND_NAME }}	Champagne
Product QR Code	{{ product.QR_CODE }}	QR code image
Product Face Value Tax	{{ product.TAX }}	4.17
Product Face Value Total	{{ product.GROSS }}	25
Product Value Net	{{ product.NET }}	20
Product Transaction Type	{{ product.TRANSACTION_TYPE }}	SALE/RETURN
Product Outside Fee Gross	{{ product.OUTSIDE_FEE_GROSS }}
Product Outside Fee Tax	{{ product.OUTSIDE_FEE_TAX }}
Product Outside Fee Net	{{ product.OUTSIDE_FEE_NET }}
Discount Name	{{ product.PRICE.DISCOUNT.NAME }}	CHRISTMAS2028
Product Outside Gross	{{ product.OUTSIDE_GROSS }}
Product Outside Net	{{ product.OUTSIDE_NET }}
Product Outside Tax	{{ product.OUTSIDE_TAX }}
Voucher Name	{{ product.VOUCHER.NAME }}	Christmas Gift Card
Voucher Initial Balance	{{ product.VOUCHER.INITIAL_BALANCE }}	50
Voucher Expiry	{{ product.VOUCHER.EXPIRY.strftime('%a %d %b %Y') }}	Mon 16 Dec 2024
Voucher Code	{{ product.VOUCHER.CODE }}	B008I3

Product - Price Adjusters

Within product transaction items, you can access data related to price adjusters on that product.

This can be achieved by placing another loop within your TRANSACTION.PRODUCTS loop, e.g. {% for product in TRANSACTION.PRODUCTS %} {% for PRICE_ADJUSTER in product.PRICE_ADJUSTERS %} {{ YOUR TAG HERE }} {% endfor %} {% endfor %}:

Data Point	Loop Example
Product Price Adjusters	{% for price_adjuster in product.ADJUSTERS %} {% endfor %}