1. If the customer was sent their tickets already and can't find them, then you may want to regenerate the Barcode (just so nobody else can use the existing barcode that went out). On the Order page, click Barcode
NOTE - The Order status (shown in the top left of the Order page) must show as Complete for this button to be available
2. On the pop-up, click Yes and the barcode will be generated
3. Want to email this barcode/ticket to the customer? Click Email Order:
4. On the pop-up, select:
Email Template - select which template from the dropdown you want to be used for the email
Delivery Method - select which template from the dropdown for the transaction items
Attach Ticket Template - attach the template associated with this Delivery Method
5. Click Save and the order will be resent to the email that is attached to the order