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Guide: Create a Purchase Channel

Follow the steps below to create a new Purchase Channel

Updated yesterday

1. Create a new Purchase Channel

a) Go to the Purchase Flows page

b) Select your Online Purchase Flow you'd like to create a Purchase Channel for

NOTE - You'll have needed to create your Online Purchase Flow prior to this step.

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c) On the Purchase Flow page, click the Purchase Channels tab

d) click New Purchase Channel

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2. Add Details

a) Key - the unique text that will appear in the URL for the Purchase Channel

b) Channel - select the Channel that can access this link, e.g. Mailing List

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c) On Sale/Off Sale Rules - select either Always/Never or specific date and times

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d) Click Submit

3. Edit or Archive Purchase Channel

a) Click Manage on your Purchase Channel

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b) Make changes to Key, Channel or On/Off Sale Rules and click Submit

c) Click Archive in the top right corner to take it off your Purchase Channel list

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4. Want to unarchive a Purchase Channel?

a) Click the Filter bar

b) Click Archived? and select Yes from the dropdown

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c) Click Done and you'll see all Archived Purchase Channels

d) Click Manage on the Purchase Channel

e) Click Unarchive on the Purchase Channel page

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5. Generate Purchase Link

a) Click the Link Builder tab

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b) You'll then get shown your Link Builder

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c) Choose from the following Link Options:

  • Link to a specific Event - select from dropdown

  • Link to Event calendar, specific performance or specific month/year

  • Purchase Channel - select from dropdown

  • Add a Coupon? - select Discount and Coupon from dropdown. You can add multiple Discounts if you wish

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d) Copy Link that is generated for you and you can use this to send to your Channel

e) Click Reset to generate another link

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