Skip to main content

Create A New Purchase Channel

Updated over 6 months ago

STEP-BY-STEP GUIDE:

1. Create a New Purchase Channel

a) Go to the Purchase Flows page

b) Select your Online Purchase Flow you'd like to create a Purchase Channel for.

NOTE - You'll have needed to create your Online Purchase Flow prior to this step, see here for more info

Screenshot 2024-08-19 at 16.23.19.png

c) On the Purchase Flow page, click the Purchase Channels tab and click New Purchase Channel

purchase.png

2. Add Details

a) Key - the unique text that will appear in the URL for the Purchase Channel. You can use any letters, numbers, underscores and hyphens

b) Channel - select the Channel that can access this link, e.g. Mailing List

Screenshot 2024-09-26 at 16.05.42.png

c) On Sale/Off Sale Rules - optional, select either Always/Never or specific date and times

Screenshot 2024-09-26 at 15.59.01.png

d) Click Submit

3. Edit or Archive Purchase Channel

a) Click Manage on your Purchase Channel

manage.png

b) Make changes to Key, Channel or On/Off Sale Rules and click Submit

c) Click Archive in the top right corner if you want it taken off your Purchase Channel list

archive.png

4. Want to unarchive a Purchase Channel?

a) Click the Filter bar

b) Click Archived? and select Yes from the dropdown

filter.png

c) Click Done and you'll see all Archived Purchase Channels

d) Click Manage on the Purchase Channel

e) Click Unarchive on the Purchase Channel page

unarchive.png

5. Generate Purchase Link

a) Click the Link Builder tab

lb.png

b) You'll then get shown your Link Builder where you can copy the link to send to users

Screenshot 2024-09-26 at 16.17.38.png

c) Choose from the following Link Options:

  • Link to a specific Event - select from dropdown

  • Link to Event calendar, specific performance or specific month/year

  • Purchase Channel - select from dropdown

  • Add a Coupon? - select Discount and Coupon from dropdown. You can add multiple Discounts if you wish

Screenshot 2024-09-26 at 16.23.13.png

d) Copy the link generated for you and you can use this to send to your users

e) Click Reset to generate another link

Screenshot 2024-09-26 at 16.24.07.png

Did this answer your question?