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Types of Reports

Updated over 5 months ago

a) Performances

  • This will run the report by transaction items, e.g. tickets, fees, products - NOTE, products must be linked to performances in order for them to appear in Performances reports

  • Data is linked to anything with a specific date and time

  • This type of report will assign revenue to event

  • If you'd like to report on performances and include even performances where you haven't sold on anything, choose this option

  • Example reports = Ticket Sales by Performance, Attendee List, Barcodes Report. For more examples, see here

b) Orders

  • This will run the report by payment items, i.e. how a basket is made up

  • This type of report will inform how you got paid for your revenue and will show you what kind of payments have been made, e.g. Visa, voucher, etc

  • This will only pull data where there is a transaction - unlike Performances, Orders will only show you performances where you have sold an item

  • Example reports = Payments Report, Cashing Up/Amounts Taken. For more examples, see here

c) Availabilities

  • This will run a performance report for your Availability Statuses, i.e. your allocations and locks

  • Where you can check the capacity total and remaining of your allocations or locks

  • Example report = Availabilities by Performance

NOTE - This is currently for reserved seating events only
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d) Vouchers

  • This will run a report for transaction items with your Vouchers

  • Where you can check the debit, credit and net of Voucher codes

  • Example report = Voucher Remaining Amounts

e) Opt Ins

  • This will run a report for your marketing Opt Ins

  • Where you can check the customers' responses to your Opt Ins, including contact details for customers

  • Example report = Opt In Responses

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