Prerequisite: All employees must already be added to Kenjo. If you still need to add employees, read the article "Add Employees" first. |
Activate employees in bulk
This is the fastest way when you're going live and want to invite all employees at once.
Go to People
Click the checkbox in the header to select all employees.
Click Actions > Activate Employees.
A dialog shows: "The invitation email will be sent immediately. This action cannot be undone."
Click Activate Employees to confirm.
The employees will receive an email with an activation link and the welcome text you entered under Settings > Welcome Wizard. They will be asked to complete their personal information and upload a profile picture. Once they have completed these steps, their status will automatically change to Active.
Your employees will receive an invitation email with the content you have added to the Welcome Wizard.
They will be asked to fill out their personal information and upload a picture.
Once they have followed all these steps, their status will change to "Active".
Activate employees individually
You can also activate employees individually:
Go to People > Employee > Personal Profile
Click on ACTIVATE EMPLOYEE on the right side of the screen
Note:
The activation email for employees is valid for thirty days. If the employee has not signed in via the activation link within this period, they must be activated again through the system.
In the employee directory you can use the Employee status filter to find all employees who are Not yet activated, and activate them individually or in bulk.
Employees are billed as soon as the Kenjo invitation email is sent. For more information, see: FAQ: Billing and Invoice Management.
Frequently Asked Questions
What happens when I activate an employee?
An activation link is sent immediately by email. The employee must click on it to unlock their account. You will see their status in the employee directory as "Invited".
Can I personalize the invitation email?
Yes. Go to Settings > Welcome Wizard and edit the text that all employees see in their invitation email. This change applies to all new activations.
Will employees be billed when I activate them?
Yes. Billing begins with the sending of the invitation email, not when the employee logs in. You can find more information about billing under Settings > Billing.
Can I reactivate an inactive employee later?
Yes. You can activate an employee at any time — even weeks or months after first adding them. Go to the employee's profile and click Activate Employee.
Can I undo the action after I've activated employees?
No. When you activate employees, emails are sent immediately and the action cannot be undone. If you did this by mistake, contact the support team at support@kenjo.io.