Ensure your trips are properly validated
How to configure your phone and app to avoid errors or failed validations
14 articles
How to set up the app to ensure your trips are properly validated
Can I use a tablet to carpool?
Do I need to keep location services always on?
Should I disable battery saver mode?
Can my phone’s clock impact trip validation?
Do I need to check the departure and arrival addresses before each trip?
Why is it important that the departure time matches the real time?
How can I check if my role (driver, passenger, alternate) is correct?
When should I validate a trip in the app?
What should I do once I reach my destination?
Can I use the same phone as my carpool partner?
Can I log the same ride on multiple carpool platforms?
Is there a minimum time between two trips?
Do I need to keep the app open during the trip?