When you cash out, it's considered a financial transaction. This means that we are obligated by law in our country of incorporation, Germany, to record the details of the recipients of our payments.
We understand that privacy is a top concern for our users, and we want to assure you that your data is safe with us. We do not use your data for any purpose other than what is required by law. Your information is not transferred anywhere inside or outside of our secure database.
It is important to note that we do not sell or process this data for any business purpose. The sole purpose of storing this information is for governmental auditing into money laundering and financial fraud. This is a necessary step to ensure the safety and security of our platform and our users.
We take the protection of your data very seriously and have implemented strict security measures to safeguard it. Our team is constantly monitoring and updating our systems to ensure the highest level of security for your information.
If you have any further questions or concerns about our cashing out process, please do not hesitate to reach out to our customer support team. We are always happy to assist you and provide any additional information you may need.
Data deletion
If you want us to delete any data we might have, email us at dataprotection@justplayapps.com and we'll delete the data associated with the address the email was sent from.
Note - this address is not monitored for customer care requests and will not be replied to manually.
Requesting a data deletion will not solve the message saying your face has already been used by another account.