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User Roles & Permissions

R
Written by Ruby Lin

Every user in Interu is assigned a role within your organisation. Roles control what a user can see and do, from viewing supply chain records through to configuring the platform or managing other users. Assigning the right role ensures people have the access they need, nothing more.

There are four roles, listed from highest to lowest privilege:

Role summaries

Account Owner

Full, unrestricted access

  • Can do everything an Admin can do

  • Can assign Admin or Account Owner roles

  • Has access to any area of the platform

Admin

Manages the platform and its users

  • Full access to supply chain data

  • Can configure custom fields and rulesets

  • Can invite users as Contributor or Reviewer

  • Cannot assign Admin or Account Owner roles

Contributor

Creates and manages supply chain records

  • Can view and edit all supply chain data

  • Can upload and manage documents

  • Can view (but not edit) platform configuration

  • Cannot see or manage other users

Reviewer

Read-only visibility across the platform

  • Can view all supply chain data

  • Can view platform configuration

  • Cannot create, edit, or delete anything

  • Cannot see or manage other users

πŸ’‘ Reviewer is a strict read-only role. Reviewers can view all data and configuration but cannot create, edit, or delete anything β€” and cannot see the member list.

Full permissions breakdown

The table below shows every permission category and which roles can perform each action.

Supply Chain (Data Records, Documents, Deliveries)

Permission

Account Owner

Admin

Contributor

Reviewer

View records and documents

βœ“

βœ“

βœ“

βœ“

Create and edit records

βœ“

βœ“

βœ“

βœ—

Upload and manage documents

βœ“

βœ“

βœ“

βœ—

Platform Configuration (Custom Fields, Rulesets, Tags)

Permission

Account Owner

Admin

Contributor

Reviewer

View platform configuration

βœ“

βœ“

βœ“

βœ“

Edit custom fields

βœ“

βœ“

βœ—

βœ—

Edit rulesets

βœ“

βœ“

βœ—

βœ—

Edit tags and entity structure

βœ“

βœ“

βœ—

βœ—

User Management

Permission

Account Owner

Admin

Contributor

Reviewer

View members and their roles

βœ“

βœ“

βœ—

βœ—

Invite users as Contributor or Reviewer

βœ“

βœ“

βœ—

βœ—

Invite users as Admin

βœ“

βœ—

βœ—

βœ—

Assign Account Owner role

βœ“

βœ—

βœ—

βœ—

Inviting Users and Assigning Roles

Role being assigned

Account Owner

Admin

Contributor

Reviewer

Account Owner

βœ“

βœ—

βœ—

βœ—

Admin

βœ“

βœ—

βœ—

βœ—

Contributor

βœ“

βœ“

βœ—

βœ—

Reviewer

βœ“

βœ“

βœ—

βœ—

πŸ’‘ Only an Account Owner can grant the Admin or Account Owner role. An Admin can invite new users, but only as Contributor or Reviewer.

Choosing the right role

Use Account Owner for

  • The person who set up the Interu account for your organisation

  • Senior stakeholders who need unrestricted access

  • Anyone who needs to promote or demote Admin-level users

Use Admin for

  • Operations leads or platform administrators

  • Anyone who needs to configure custom fields, rulesets, or entity structure

  • Users who manage onboarding of new team members (as Contributor or Reviewer)

Use Contributor for

  • Supply chain managers, procurement teams, and compliance officers who actively create and update records

  • Anyone who needs to upload, link, or manage documents

  • Users who work within the platform's existing configuration but don't need to change it

Use Reviewer for

  • External stakeholders or senior leadership who need visibility without the ability to make changes

  • Temporary access for due diligence or compliance reviews

  • Any user where read-only access is a deliberate control

FAQ

Can a user have more than one role?


No. Each user has a single role within your organisation. If you need to change a user's role, an Account Owner or Admin can update it from the Members page.

Can the Account Owner role be transferred?

Yes. An Account Owner can assign the Account Owner role to another user. Doing so grants that user the same level of access. There is no limit on how many Account Owners an organisation can have.

A Contributor can see the configuration area β€” is that expected?


Yes. Contributors can navigate to and view sections such as rulesets and custom fields, but all editing controls are disabled. They can see how the platform is configured but cannot change it.

Can a Reviewer see documents shared via a share link?


Share links operate separately from the role system. A share link gives access to a specific record regardless of the recipient's role. The Reviewer role applies to users who are members of your organisation.

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