Overview
You can send learners a recurring reminder about required reading documents they still haven't read. This is switched on with the Unread documents reminder option in your weekly automated emails.
This is the ongoing reminder. Each week the system checks who still has unconfirmed required reading and emails them, so learners keep getting nudged until they read it.
Note: Weekly summary emails are generated over the weekend and sent on Monday morning.
Step-by-step instructions
Click the Settings tab on the menu bar at the top of the page.
In the General card, click Messaging.
In the Automated emails card, scroll down to the Weekly reminders section and find Unread documents reminder.
Tick Include reminders of unread required reading weekly summary email. (To stop the reminders, clear this box instead.)
Click Save changes.
Interactive walkthrough
FAQ
How often are these reminders sent?
How often are these reminders sent?
Weekly. Each week the system checks who still has unread required reading and includes it in their weekly summary email, so learners are reminded until they've confirmed they've read it.
When will the reminders start?
When will the reminders start?
Weekly summary emails are generated over the weekend and sent on Monday.
When does a learner stop getting reminders?
When does a learner stop getting reminders?
Once they confirm they've read the document, it's no longer included in their weekly reminder.