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How do I clear my browser cache and cookies?

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Written by Daria Nasedkina

Overview

Clearing your cache and cookies resolves many Atlas issues. Your cache stores website data to speed up loading, but outdated data can cause problems after Atlas updates. Follow the steps for the browser you're using.

Google Chrome

  1. Click the three-dot menu, then go to Settings > Privacy and security > Clear browsing data.

  2. Select Cookies and other site data and Cached images and files.

  3. Click Clear data.

  4. Restart Chrome and try again.

Microsoft Edge

  1. Click the three-dot menu, then go to Settings > Privacy, search, and services.

  2. Under Clear browsing data, click Choose what to clear.

  3. Select Cookies and other site data and Cached images and files.

  4. Click Clear now, then restart Edge.

Safari

  1. Go to Safari > Preferences > Privacy.

  2. Click Manage Website Data, then Remove All.

  3. Close and reopen Safari.

Mozilla Firefox

  1. Click the three-line menu, then go to Settings > Privacy & Security.

  2. Scroll to Cookies and Site Data and click Clear Data.

  3. Select both options and click Clear.

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