How to set up your Fitbit account
Before you can connect your Fitbit with the Huma app, you must first create your Fitbit account. Note that this is separate to creating your Huma account, which you must also do in advance.
If you already have a Fitbit account with a device connected but need to add a new one, i.e. the one provided to you by your care team, follow the instructions in this help guide.
Creating your Fitbit account
1. Connect your Fitbit device to the charger before you begin the setup process.
2. If you’re setting up certain Fitbit devices with an Android phone, a notification appears on your phone to begin the setup process. Tap the notification and follow the on-screen instructions to set up your device. If you don’t have the Fitbit app, the notification takes you to the Google Play Store to download the app.
3. Download and install the Fitbit app from one of the following locations:
Apple devices: Apple App Store
Android devices: Google Play Store
4. Open the Fitbit app and tap "Sign in with Google".
5. Tap "Continue as a new user".
6. Choose a Google Account. If you don't have a Google Account, tap "Create account" and follow the instructions.
7. Follow the on-screen instructions to connect ("pair") your Fitbit device to your phone. Pairing makes sure your Fitbit device and phone can communicate with one another and sync the data that is being collected.
For more detailed setup instructions, see the Fitbit help guide.
How to connect your Fitbit to the Huma app
Now that you have created your Fitbit account, you will need to connect your Fitbit to the Huma app so that your health data is synced. There are three setup options to choose from: from the To-do page, the Track module or from your account settings.
Option 1: To-do page
On the To-do page of the Huma app, you will find a task to help you connect to your Fitbit:
Tap the “Connect your Fitbit account” task
Tap “Connect to Fitbit”
Follow the instructions
(iOS - iPhone)
Option 2: Track page
If you have any of the following Track modules, you can connect your Fitbit to the Huma app from the Track page: Heart Rate; Respiratory Rate; Sleep; SpO2; Steps.
Open the module
Tap “Sync via Fitbit”
Tap “Connect to Fitbit”
Follow the instructions
(iOS - iPhone)
Option 3: Account settings
You can access your account settings from the Profile page in the Huma app:
Select “Apps” from the menu
Tap “Connect”
Select “Fitbit”
Follow the connection flow instructions
(iOS - iPhone)
How to disconnect your Fitbit from the Huma app
If you need to disconnect your Fitbit account from the Huma app, you can do this from your Profile page in the Huma app.
Select “Apps” from the menu
Find “Fitbit” on the devices list
Tap “Disconnect”
(iOS - iPhone)
Need technical support? - Huma app
If you require technical support regarding connecting the Huma app to your Fitbit or have a question that needs answering, please don't hesitate to contact the Huma Customer Care team.
You can send a message through the live chat in the Profile page, under "App Support"
Alternatively, please send an email to support@huma.com to speak to a member of our team
Need technical support? - Fitbit
If you require technical support regarding your Fitbit or have a question that needs answering, please contact the Fitbit Customer Support team.