If you've opened the Huma app and see no information regarding your health but instead see the Huma 'Sign in to my account' screen, you've simply been logged out of the Huma app.
When you've updated to a new version of Huma on your smartphone this can sometimes result in you being automatically logged out of Huma. All you have to do is log back in again.
How to log-in to the Huma app
To log in again, please do the following:
Open the Huma app on your smart phone
Tap on 'Sign into my account'
Tap on 'I used my email address'
Enter your email address and click confirm
Enter your password and click submit
If you have forgotten your password you can always reset it by tapping forgot password.
Follow any on screen instructions that display
Done! You should now be logged back into your Huma account!
(iOS - iPhone)
Need technical support?
If you require technical support or have a question that needs answering, please don't hesitate to contact the Huma Customer Care team.
You can send a message through the live chat within the Huma app. Within the Huma app, go to Profile > App support to send a message.
Alternatively, please send an email to support@huma.com to speak to a member of our team.