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Did you get a voucher from your council, school or charity?

If your council, school, or charity sent you a voucher through Huggg, here is how to claim it and where to get help. This is welfare voucher (Huggg Payouts) help, not business gifting.

Huggg powers both business gifts and vouchers sent by councils, schools, and charities. You have reached the business gifting part of the site, so here is how to claim your voucher and get help.


How to claim your voucher

If you have a link, it starts with launch.huggg.me. Open it to claim your voucher. You do not need an account.

If you have a letter with a code, go to huggg.me/claim and enter the 16-digit code from your letter. This takes you to your voucher.


Get help with your voucher

For help with a voucher from your council, school, or charity, visit the Huggg Payouts help centre or email support@huggg.me.

Your council, school, or charity decides who receives a voucher, how much it is for, and when it is sent. For questions about those, contact them directly.


Staying safe

A genuine Huggg link starts with launch.huggg.me. Huggg will never ask you for your bank or card details. If a message does not look right, do not enter any details and contact support@huggg.me.



Still need help?

Email us at support@huggg.me and we'll do our best to assist.

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