Once you've confirmed your gift choice, it can't be changed. The screen flags when a choice is final, so it's worth taking your time before you confirm.
💡 Why a choice is final
When you confirm your selection, the supplier starts processing your gift straight away. Locking in choices helps Huggg:
Deliver gifts quickly
Keep things fair for everyone
Avoid delays or errors
That's why a choice can't be changed once it's confirmed.
📋 Before you confirm
To feel sure before you select:
Take a moment to explore all the options.
Check the descriptions and details shown on screen.
Step away and see if you still want that option later.
If something's gone wrong with delivery, or you're having trouble claiming your gift, we're happy to help.
Still need help?
Email us at hello@huggg.me and we'll do our best to assist.