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Hero Health For Patients
Patients guide for using Hero Health booking links or responding to a message from a healthcare professional
Patient Support: How do I start my video consultation?
Patient Support: I have received an invitation to book an appointment
We do not offer medical advice.
How to change your preferred payment methods in Hero.
How to change your preferred payment methods in Hero
How to become the bill payer for another patient on Hero
How to sign in to your Hero Health account
Patient Support: How to pay an unpaid invoice on Hero Health
How to pay an invoice without signing into Hero
How to download a PDF receipt of your payments
Patient Support: I have logged into Hero but cannot see my invoice
What to do if you have not received your 'log in code' from Hero.
How to reschedule appointments from your patient account
How to cancel an appointment from your Hero account