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How to remove a Direct Debit Mandate on Hero

Updated over a year ago

Removing patients a patients Direct Debit Mandate on Hero is simple. Follow these steps:

  1. Click 'Patients' on the Hero toolbar

  2. Search the patient whose card details you would like to delete

  3. Click 'View' to see their profile

4. Click the 'Payment' tab

7. Click 'Cancel' next to the mandate

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