As an Admin, you can create a patient account without an email address. To do this:
Step 1: Create a new patient in Hero, start by clicking 'Patients' in the Hero toolbar.
Step 2: Click the 'Add' button in the top right of the 'Patients' screen.
Step 3: Type in the patient details, leaving the email address blank. You can always go back and edit this later. Then click 'Save account'.
You can watch a step-by-step video of this here.
We recommend including email addresses wherever possible, because this allows us to send communications to patients such as booking confirmations or invoices.