MAKING MY BOOKING
What booking options do I have and how do I place a booking?
Booking options
What booking options do I have?
How can I make a booking via Helpling?Learn how to book a cleaner through your Helpling customer – simple, secure, and flexible.
Which booking frequencies are available?
Who are the service providers and how can I find one that suits my needs?
What is the minimal booking duration?
How much does the service I book through Helpling cost?Learn how pricing works on Helpling and which factors influence the cost of your selected service.
For which days and times can I place a booking?Find out when you can make a new booking and what options are available.
No service provider available at my preferred time – What can I do?Learn why no service provider is available at your desired time and what steps you can take to book a cleaner.
In which cities can I book a service via Helpling?
How much is the service fee?
How can I make sure only my favorites get my new request?Learn how to limit your booking request to cleaners you selected as favorites – and avoid automatic matches with others.
Specific Requests
Information on last-minute bookings or how to request a known service provider again
I had a provider I really liked, how can I book them again?Rebook a service provider you’ve already worked with and had a great experience with – quickly and easily.
Can I book more than one service provider?Learn how to book multiple service providers at the same time or at different locations.
Can I make a last-minute booking?Learn how to submit a booking request up to 24 hours in advance and what to consider with short-notice bookings.
Can I search for a cleaner by name?In this article, you will learn about the options for finding a specific cleaner.