Occasionally, no service provider may be available at your desired time. Since the service providers working through Helpling are self-employed and set their own schedules, we cannot guarantee availability at a specific time. Here's how you can still find a suitable solution.
Common Reasons for No Availability at Your Preferred Time
The service providers on the Helpling platform are independent contractors and choose their own working hours. As a result, we cannot guarantee availability at a specific time.
What Can You Do If No Service Providers Are Displayed?
Check for alternative dates: If no service providers are available after entering your desired date and time, you will be notified during the booking process. If other times or dates work for you, adjust your search and see if service providers are available at different times.
Consider lead time: The more lead time you allow when booking, the more likely you are to find available service providers. Try to plan your booking in advance for the best chance of securing a suitable slot.
Still No Service Providers Available? Contact Our Customer Service!
If there are still no available service providers despite adjusting your date and time, please rconnect to one of our dedicated customer service agents. We will check the availability of service providers in your area and assist you in finding a suitable time.
💡 Summary:
Service providers are self-employed and set their own availability.
Try adjusting your date and time, and consider increasing the lead time for better availability.
If no service providers are available, connect to our customer service for further assistance.
We're here to help you with your booking and will gladly assist with any questions you may have!