Creating a strong and professional profile is essential to stand out and attract new customers. Your profile is the first impression you give, and a well-crafted photo and description can make all the difference.
Customers want to know who they’re inviting into their home. With a professional photo of yourself and a catchy description, you can build trust with customers right from the start and represent your personality. Highlight what makes you different from others to get more offers and boost your earnings.
💡 Tip: Click here and watch our short tutorial video on how to set up your profile. It's a quick and helpful guide to make your profile stand out even more.
📸 Profile Picture: Make a Great First Impression
Your profile photo is the first thing customers notice. A clear, friendly, and high-quality photo shows professionalism and makes customers feel comfortable booking you.
Tips for a strong profile photo:
High photo quality
Use a neutral background (avoid clutter or distractions)
Ensure your face is well-lit and clearly visible
Avoid sunglasses, hats, or group photos
✅ Remember: Customers want to see who will enter their home. A good photo builds trust right away.
✍️ Profile Description: Show What Makes You Unique
The profile description is your chance to present yourself personally and professionally. This is where you introduce yourself, explain your experience, and let your personality shine.
What to include in your description:
Brief background about yourself
Relevant experience (e.g., years of cleaning, special skills)
Personal qualities (e.g., reliable, detail-oriented, friendly)
What makes your service unique or special
Languages you speak (if relevant)
Example:
"Hi, my name is Maria. I have over 5 years of experience in cleaning and always pay attention to the smallest details. I am punctual, trustworthy, and I always make sure my customers are 100% satisfied. I speak both English and Spanish."
✅ Keep it warm, professional, and true to who you are. Customers book based on trust and personality!
⚙️ How to Set Up or Edit Your Profile in the Helpling App
Follow these steps to access and edit your profile easily:
Open the Helpling app
Tap on ‘More’ in the bottom navigation
Select ‘Edit My Profile’
Upload your profile photo
Fill in or update your profile description
Tap ‘Save’ to confirm your changes
You can return and update your profile anytime. Keeping it fresh and up-to-date can help increase your booking chances.
✅ Summary
Your profile photo should be friendly, clear, and professional.
Your profile description should include your background, experience, and what makes you unique.
A strong profile helps build trust and attract more customers.
Easily update your profile anytime via the Helpling app under ‘More’ > ‘Edit My Profile’.