In our platform, when you want to remove a driver, you can choose if you would rather their profile remains in the list of drivers or if you want to completely delete it.
Deactivation
📘 A deactivated driver won't have access to the mobile application or the platform. However, you will still see the driver's profile in the list.
To deactivate a driver:
Go to
Driver management → Drivers.
Clicking the Edit button on the right side of the driver you want to deactivate.
In the 'Profile data' tab, check the box labeled 'Deactivated'. Optionally, add a comment to explain the reason for deactivation.
Click SAVE to finalize deactivation.
Deletion
To completely delete a driver's profile from our platform:
Go to
Driver management → Drivers.
Clicking the Edit button on the right side of the driver you want to delete.
Click the red Delete button at the bottom left corner.
Click "Yes, delete" to confirm.
✅ If you are having trouble deleting a driver's profile from the platform, please contact our support team.